Credit card transaction policy
- All credit card transactions are done over a secure internet connection using 128 BIT SSL encryption.
- Digital certificates are used to maximise security when receiving credit card information.
Consumer data information
- Purchasing information provided from online transactions is used for accounting purposes only.
- After payment, no credit card details are retained or stored. Stringent physical and technological measures are taken to protect customer information.
Refund policy for online courses
- Jumpstarting Learning Skills™ offers a 15-day money-back guarantee, provided we can see that you have completed the online course, you can honestly say that you have spent at least 2 hours with your child to get the Jumpstart and have spent at least one week practising for 5-10 minutes a day.
- After 15 days, no refunds will be offered.
- To obtain a refund, please email us at hello@jumpstartinglearningskills.com and provide the following information:
- Your full name
- Your full address
- A contact phone number
- Your email address
- The subscription that you purchased (and would like a refund for)
- The date of purchase
- The reason that you want a refund
Upon receipt of your refund request, we will process your refund as quickly as possible (please allow up to 14 days)
ONCE THE REFUND HAS BEEN MADE, YOUR ACCOUNT WILL LOSE ITS SUBSCRIPTION.